FAQs

How Long Does Shipping Take?

Delivery usually takes 5–12 working days.

The exact delivery time may vary depending on the product and delivery address. Once your order has been dispatched, you will receive a confirmation email.

Which Payment Methods Do You Accept?

We accept secure and commonly used payment methods, including:

• Credit/Debit Card

• PayPal

• Klarna

• Other payment methods available at checkout

Payments are processed through established payment providers.

How Much Does Shipping Cost?

Any applicable shipping costs will be clearly displayed at checkout before you complete your order.

Can I Track My Order?

Once your order has been dispatched, you will receive an email with tracking information, where available.

How Do Returns Work?

You have the right to cancel your order within the applicable statutory cancellation period.

Full details can be found in our Returns & Refund Policy on our website.

Returned items should be in an unused condition where reasonably possible.

Contact

You can reach us via:

Our Contact Page: animora.uk/pages/contact

Email: animora006@gmail.com

Phone: +49 178 8336847

We will deal with your enquiry as quickly as possible and respond during our business hours.